July 13, 2006
CRM Call Outs
My blog has moved. Please go to: http://jstawski.com/archive/2006/07/13/CRM-Call-Outs.aspx
I'm back and with more information. I have been implementing MS CRM Call Outs. For all of you who do not know what they are, here's my brief description. They are events that get fired before or after a certain action was executed on the CRM front-end. This gives flexibility to programatically extend CRM functionality.
All I want to do for now, is give a word of advice to everyone out there! It is very hard to troubleshoot call outs since CRM is usually installed on a different server other than your development server. I have spent many, many, many, and I repeat, many hours trying to troubleshoot why my call outs were not working. I tried checking the call out config file to see if I had something wrong. I checked the code. I placed the dll's in multiple places. I checked the event viewer multiple times (only to find nothing). How did I fixt it you may ask yourself. I had implemented the call outs using .net 2.0 only to find out they only work with 1.x.
To make this story short, if you're going to implement MS CRM Call Outs, make sure you implement them with the .Net Framework 1.x.